Important Questions To Ask Before Signing Up With An Internet Service Provider

No matter how often people are being warned about getting enough information before getting a service from any company, you will be surprised to know that a lot of people still tend to choose the first service provider that is able to get their interest. When it comes to getting high-speed internet, this can cause people to end up with an internet connection that does not live up to their expectations. And what makes it worse is, they are stuck with this kind of service until the end of the holding period.

There are several internet service providers waiting for prospective customers to make their inquiries. In order to get ahead of stiff competition, they come up with advertisements showing only promising offers that lures people to sign up with them. For this reason, people should be skeptic by finding out more information about different internet service providers before choosing the right one.

Questions To Ask Before Choosing an Internet Service Provider

Here are a few important questions that people should ask in order to get the information that will help them choose the right provider:

1. What are the fees involved upon signing the contract? Are there any fees that can be waived if I am transferring from another internet subscription?

Be sure about all the fees that have to be paid upon availing of the internet service. Most advertisements will not show other charges that have to be paid upon signing the contract. Another thing that you should know that concerns the fees is, some internet providers waive the installation fee to those who will transfer from another internet provider. This is to entice people who are currently availing their internet service from another company.

2. What are the rates for different monthly plans? Do you also offer subscriptions for hourly use?

This will enable you to choose which plan will fit your budget. Getting a fixed monthly plan for unlimited internet use is better if there are several people in your home who will access the internet but if internet usage is expected to be undemanding, it may cost you less to go for hourly rates.

3. What is the duration of the contract? How much should I pay if i have to terminate the service prior to the end of contract?

Most internet service providers include a holding period in their contract which requires subscribers to retain the service for a certain period of time. For this reason, a prospective customer should make sure as to the reliability of the service to avoid paying the penalty if he wants to terminate the service soon.

4. What are the contact numbers for your technical support? Are the numbers accessible 24/7?

No matter how reputable an internet provider is technical problems may still be experienced at some point. Be sure that you have their contact numbers so you know where to get in touch with them for assistance. Having a 24/7 customer service is also important because technical problems can happen at any time and day.

Other questions regarding upload and download speed, antivirus or firewall, email accounts, after sales service, etc., will also be helpful in your decision. The internet has a lot of benefits but you should be sure to sign up an internet service provider that you know very well.

Stephen Will X Kim is connected with top of the line technology companies for over 12 years. He is an expert on finding and assessing the latest trend in broadband and Internet Service Providers to keep readers updated with what’s hot and what’s antiquated. Boosting your internet connection at home is something that can be done without calling in a professional. To learn more about high speed internet, see the Broadband Expert.

Best Internet Service Providers

Trying to find a good internet service provider can be quite a hassle. Even those who are technologically advanced can become confused by hidden fees and descriptions of speeds and services offered. Unfortunately, there is no simple solution for finding the best internet provider as finding the best is dependent on a wide variety of factors ranging from personal needs to location.

Kinds of Internet Services

The first step towards trying to find the best internet provider is to decide what sort of broadband connection you wish to have. There are four main types of high speed broadband services that are commonly offered by internet service providers. First, there is DSL. DSL is usually the least expensive option when it comes to a fast broadband connection. The downside of DSL is its speed is dependent on how close to the DSL providers central location you are located. The second sort of high speed internet connection that is offered is cable. Cable is nice as its speed does not depend on distance making it usually faster than DSL. Cable’s biggest problem is that the bandwidth is often shared with neighbors so the speed can be variable depending on the traffic amount. Satellite is the third kind of broadband service offered. Its advantage is that it can be set up in remote areas. It is more expensive and slower than the other options however. The final sort of Internet service that is sometimes offered is Fiber Optic service (FiOS). This is by far the fastest type of internet connection that is offered at this point in time. The downside is it is only offered in a limited amount areas.

Best Internet Providers

In online polls Verizon FiOS usually ranks the highest in overall customer satisfaction. Most report it to be the best value for the money as well as report it to offer the highest speeds. It is also reported to be reliable and quick to set up. Unfortunately Verizon FiOS is only available in California, Texas, Florida, and some Northeastern States. It is also very expensive at $49.99 a month. Another high ranking internet service provider is Cox. Cox offers cable internet services to 4 million customers in 16 states. Most customers are satisfied with the service and report reliably fast speeds. Comcast is the largest provider within the USA providing service to over 17 million customers. It does not rank as high as Cox or Verizon FiOS, but it does supply decent service and speeds.

Ask around

The best way to find the best internet service provider is to first check which providers are available within the area you are located and see if the type of broadband connection you want is available. If it is, it is a wise decision to ask others in your area what internet service providers they are using and if they are satisfied with the speeds and services etc. Due to the variability in internet service providers quality this is a great way to ensure the best one is chosen for your specific needs.